Privacy Policy


Privacy Policy


This privacy policy sets out how The Cove uses and protects any information that you give The Stain Store when you use this website.

The Stain Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Stain Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/01/2008.

What we collect

The Stain Store collects data that is needed to fill details the orders of customers; this includes name, address, post code, email address and telephone address.

During the order process card details will be sent to the site, we do not store card details and all information is instantly transferred to our card handler.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We require cookies to be used to place an order; this is simply for security reasons as without cookies we would have to use unsafe means for the shopping cart.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. The exception is when we are required by law to give over information to officials.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of $10 will be payable. If you would like a copy of the information held on you please write to:

The Stain Store
11720 Warfield
San Antonio, TX 78216

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you have any questions feel free to get in touch either at the above address or by email to This email address is being protected from spambots. You need JavaScript enabled to view it.